About Propper



 

Propper International

Propper International is a 37 year old manufacturing company that specializes in engineering, manufacturing and distributing a wide variety of apparel and products for military and law enforcement purposes.

Producing and delivering quality products has been, and still is our hallmark. Our success is built on the belief that products should be functional, durable and have long-life cycles.

Our objective is to deliver total customer satisfaction. To this end we are committed to constantly improving our products, programs and services to ensure customers receive the "Best Total Value" available in the marketplace.

Heritage:

Our history is in manufacturing and supplying the best possible products to the military branches of the United States of America. For over 37 years our primary responsibilities have been to engineer, produce and deliver the highest quality Battle Dress, Class A and Ceremonial military apparel.

Following our manufacturing roots, we still own, manage and operate multiple factories in the United States Territory of Puerto Rico and the Dominican Republic. We use state- of-the-art engineering processes, machinery and manufacturing methodologies designed to efficiently produce quality products.

In recent years we have expanded and diversified our manufacturing capabilities and services. In addition to military apparel, today Propper supplies the government with such items as, sleeping bags, maintenance kits, backpacks, cold weather apparel systems and outerwear.

In the past 12 years Propper has successfully ventured into the commercial marketplace. We currently manufacture and supply a wide variety of commercial military inspired products to military supply companies and law enforcement uniform businesses.

Quality:

Quality has been, and still remains the centerpiece of our efforts and results. Our commitment to quality is steadfast and unshakeable, as evidenced by our continued ISO 9001 Certification since 1996.

ISO 9001 Certification applies to the entire quality assurance system, from the inspection of raw materials, through process inspections, to the

 
critical review of the quality of finished garments sent to customers.

Attention-to-detail is a top priority when designing, engineering and manufacturing our products. We strive to consistently deliver value-added products that will maintain long- life durability and comfort.

Service Diversity:

We currently service a wide range of customers in multiple markets, making Propper extemely unique amongst it's manufacturing counterparts.

In addition to servicing the multiple branches of the United States Military, we also provide products and services for AAFES, UNITED STATES COAST GUARD, FOREIGN MILITARY SALES and INTERNATIONAL MINISTRY OF DEFENSE Offices.

Our Commercial Division services 2 major types of RETAILERS. The first is a national base of UNIFORM RETAILERS that provide Duty Uniform apparel to State and Local Government entities such as: Police Departments, Sheriff's Offices and Correctional Institutions.

The second group of commercial customers is a wide variety of Military Supply, Army / Navy Surplus and Outdoor national RETAILERS. Our primary service to this diverse group of customers is a variety of colors and fabrics in our military constructed Battle Dress Uniforms styles. In addition, we produce and market other military inspired shirts, coats, trousers, suits, outerwear and headwear.


Strategic Objectives:

We will continue to evolve our product and service offerings in ways that will deliver customer satisfaction with our "BEST TOTAL VALUE" business formula.

In the past 2 years we have been hard at work harnessing the vast capabilities of our ENTERPRISE RESOURCE PLANNING ( ERP ) SYSTEM. Considered to be a core tool for the future, Propper will use this ERP system to consistently deliver business services above and beyond normal industry standards and expectations.

The ERP Customer Service tools are designed to deliver prompt, efficient and professional information, order fulfillment and shipments. We are also excited to shortly debut another key component of our ERP system; Business-to-Business On-Line capabilities. This user-friendly B2B tool will enable our customers to independently view inventories, check their account status and order on-line any time of the day or night. Our goal is to simplify the business relationship and allow our customers to enjoy quicker, better and more profitable service.

People will continue to be a key element of our "BEST TOTAL VALUE" business formula. We realize that the best way to bring additional value to our customers is to continue our commitment to hiring and retaining bright, reliable, proactive professionals who are focused on total customer satisfaction.

Product Development rounds out our "BEST TOTAL VALUE" business formula. We continue to focus on product development to drive our wide variety of offerings to the branches of the United States Military. In the very near future we will endorse this same commitment to enhancing our Commercial Duty Uniform products and other commercial endeavors.

PRODUCT QUALITY will continue to be our hallmark, and we pledge to deliver the same SERVICE QUALITY with everything we do.

We thank you for your business and we look forward to the exciting road ahead for our country, our customers and our company.


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