If you are not 100% satisfied with your GearZone Tactical purchase, you may now return your order to GearZone for a full refund. Some Restrictions Apply: Please note that returned items must be unworn (clothing) or unused (other items) and in the same condition as they were received in, and returned in their original packaging.
- You can return an order for up to 365 days from the shipment date.
- Include in your return package the merchandise (which is in its original, brand-new condition and its original packaging) suitable for resale, and a filled out return form. Click Here to open a fillable PDF.
- Once your return is received and processed we will issue a refund to the original credit card. Please note: we can only issue refunds to your credit card within 45 days of the original shipment date. If you send back a return that is 45 days or more after the original shipment date, you will be issued store credit only.
- Unless otherwise specifically stated in writing directly from GearZone Tactical, the buyer is responsible for all return shipping charges. We do not require a RMA number.
- If you need to perform an exchange, simply return the original merchandise using the above instructions. Then just place a new order online – this order will ship as soon as possible. You will be refunded for the original returned merchandise as soon we can process the return.
- Boots must be returned in the original box, DO Not USE the original box as the shipping box. Boots may only be returned in the original packaging, which is then placed inside a shipping box.
- GearZone Tactical does not refund the original shipping charge (when applicable).
- If you received any promotional item(s) with your order, and you need to return the item(s) that earned you those promotional item(s), you will also need to include the promotional item(s) with your return.
- There are a few reasons we cannot accept an item back, and those are for health or hygiene concerns: Pepper Spray, Underwear, and in ear hearing protection are not eligible for return.
Other Conditions Apply. Please see ALL Terms and Conditions HERE